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Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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How BT ruined my friend's marriage
Back in the days of yore, circa the mid-nineties before mobile phones became ubiquitous, my friend got married like the child bride that she was. Fast forward a few months to the lovely country cottage that her and her new husband were renovating. He went off to work and she was busy peeling wallpaper or the suchlike, when the phone rang. It was the BT call centre.

"Hello," they said. "We're phoning about your billing. We'd like to offer you the chance to put together a Friends and Family list for discounts on your calls."
"Great idea," replied my friend.
"Based on frequency of calls we suggest this number as part of your list," responded BT, giving details.
"Yes, that's my mate's number, but I never call her that much," replied my friend.

No. But it turns out that her husband did. And that's how she found out he was having an affair. And that's how she kicked him out and got a divorce. And that's how BT ruined her marriage (which, she concedes, was a good thing in the long run).
(, Mon 7 Sep 2009, 12:18, closed)
The coldest cold call of all
You might say.
(, Mon 7 Sep 2009, 12:29, closed)
Technically ...
it was her husband who ruined the marriage by not keeping his pants on, of course, but we get the gist.
(, Mon 7 Sep 2009, 12:42, closed)
Sounds like BT
actually did something good for a change. They should use this sort of stuff in their marketing campaigns.
(, Mon 7 Sep 2009, 12:58, closed)
you'd think people would have affairs
with the partners of people they didn't like, rather than those of their friends.
(, Mon 7 Sep 2009, 13:59, closed)

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