Call CentresDreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
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Scaryduck LIKES EGG, Thu 3 Sep 2009, 12:20)
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Fair PlayIs their name something like packagefarce?
And you are entirely right in terms of the contract, a reread of your post reveasl that invective is entirely directed at delivery idiots rather than sender company. Oops. My bad.
The level of abuse we get sometimes though because of them is quite astonishing.
(, Tue 8 Sep 2009, 13:07, 1 reply)
I can understandI try never to sound off at people when it isn't their fault - especuially the call centre people, who are paid to pick up the phone but problems aren't their fault. I'm rude to senior management who are responsible for the failings and employ call centres in order to avoid having to deal with people like me :)
(, Thu 10 Sep 2009, 11:10, closed)
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