BT Sales Monkeys
I've had BT peoples ring me up numerous times to offer me various deals towards the end of my broadband contract. The first one came about 2 months before I was due to move house and the contract ending, it was £19.50 (thereabouts) for that monthly bill, a saving of £5 a month on my current deal - the service of which I had been very pleased with (4hours downtime over 5 years and always a good speed and unlimited usage with no fair-usage policies), however, I wanted to shop around a bit first and told him that I was moving house and didn't know whether the new house would support broadband and so didn't want a contract till I knew it would work (I'd actually already spent a few calls to BT to try and get them to test the new line and transfer the line across, but different departments don't talk). I asked how long the offer was valid for, he said the next few minutes, I said no and he granted me a 2-month extension 'under the circumstances'. Win!

Following day they call me again and offer me the same thing for ..... £21.50 a month. I say they offered me £19 yesterday, they apologise profusely and hang up.

~~~~~ move forward two months ~~~~~

Decided to stay with BT, call them up to ask for their £19.50 offer. Bloke can't find it on the system and says he can't give me that... BUT he can offer me the same deal at £15 (maybe £15.35 or suchlike) a month, he admits its a bit retarded but thats what the computer says! So I get it a lot cheaper! Bigger win!

I've also told everyone else I know who is on BT to call up and ask for that same discount - which they have all now received, saving them about £10 a month! :)
( MadAdamUk was last alive on, Tue 8 Sep 2009, 20:27, Reply)