Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
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Oh, we have the bomb form.
Considering we're informed that any call will last less than 10 seconds, in this time we have to determine the environment from which the caller is ringing us, their tone and demeanour, the location of the bomb and when it will go off. Not easy. We are also meant to try and keep them talking by asking them things like "why are you doing this?" and "would your parents be proud of you?".
( , Wed 9 Sep 2009, 17:37, Reply)
Considering we're informed that any call will last less than 10 seconds, in this time we have to determine the environment from which the caller is ringing us, their tone and demeanour, the location of the bomb and when it will go off. Not easy. We are also meant to try and keep them talking by asking them things like "why are you doing this?" and "would your parents be proud of you?".
( , Wed 9 Sep 2009, 17:37, Reply)
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