An all too common con.
I've been with Direct Line for years, because after you've jumped through the hoops they are the best on the market.

Just so long as you remember the auto-renewal con. Works like this: Renewing customers get taken to the cleaners. You have to go on the website, get a quote as a NEW customer, pay for it and then go back and cancel the renewal (which is done automatically, off the credit card you used last time). The reason is simple: DL are owned by RBS, and they need to get all that money back they lost!
(all my scars face forward possesses 2.5% of a hyperalloy combat chassis, Wed 9 Sep 2009, 21:41, Reply)