Monitors
I used to work for a tech support company in the UK. One day one of the lads asked me to help out on a call. A user was having problems with their computer. Had two screens, but couldnt see any of their icons etc...

Asked the Service Desk guy, if they had done the usual checks, reset policy/ profiles etc... check.
So i eventually took the call.

Me: So describe the problem for me.
User: Well I have two screens but i cant see my icons, they are normally on the left. But i cant see them.
Me: Ok, im just going to put you on hold and check a few things.
I then doubled checked, yup i can see everything in their profile.

Me: Hello again, so tell me what you were doing when this happened...
User: Well, I was working on this computer and it was fine, went away. Did some work on another computer (roaming profiles) which worked fine but then when i came back to this computer my icons had gone...

Ok, im quite puzzled here. So got the user to describe again what was happening on their computer...

User: Well my screen on the right is blue like it normally is, but the screen on my left where the icons normally are is dark, nothing is there

Me: Dark...?
Me: Um.. is there a little light on the bottom right of the screen?
User: No.
Me: Ah... can you try pushing the power button on the screen please
User: Ooooh there they are... what was the problem?
Me: Just need to put you on hold a moment...
YOU STUPID RETARDED CUNT!!!
Me: Right.. well it appears that the monitor was turned off. bye.

Yup, the screen was switched off. The worst thing was, I was talking to a copper.
(Fishbone-didi, Thu 10 Sep 2009, 8:24, Reply)