Just write to them
Set a reasonable deadline (say 10 days) and tell them you will sue after that date. Photograph the letter and send it via recorded delivery. If they do not respond then file in the small claims court (you can even do this online). Companies only drag their heels because you let them get away with it!
(Mr T, Mon 6 Sep 2010, 16:46, 1 reply)

Unfortunately,
I am in a different jurisdiction and the small claims court ain't going to work for me. It will cost me as much to chase it this way (time spent etc) as it will to purchase the ingredients for a small but effective incendiary device and attach it to a discreet yet powerful pigeon for delivery.

Thanks though. Along with FlyBe, BMIBaby have some form for this sort of thing and haven't even responded to the EU's threats.
( number5 has been fighting tramps and losing., Mon 6 Sep 2010, 16:53, closed)

How much to they owe you?
Sell the debt on.
(waxdart hello., Mon 6 Sep 2010, 17:53, closed)

Only a few hundred quid
but deep down it feels like more.
( number5 has been fighting tramps and losing., Mon 6 Sep 2010, 18:51, closed)

Doesn't matter which jurisdiction you're in,
say it anyway - it's the closest you can get to a magic bullet that'll get corporate people moving. They'll probably fail to notice that it's not a valid promise.
( Fronds are waving gently on, Tue 7 Sep 2010, 11:32, closed)