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This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
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My Dad did some consultancy for Bentley a few years back
They had a car back in because the old duffer who bought it could smell solvent and they couldn't replicate it, even my dad's kit couldn't pick anything up. They eventually had to get the old guy to show them under what conditions it happened - turned out it was aircon on full, window down, smoking his pipe, and at about 50mph the airflow for the aircon went haywire because of the fucked up flow patterns and started pulling through the door sills, where there was solvent-based anti-rust paint.

Any other car - they'd tell you not to have the aircon on full with the window open, you muppet, and the smell will go away in a few weeks/months anyway.

Bentley re-designed the whole aircon system and switched to a low odour paint at massive cost to keep one old man happy.

Genius.
(, Tue 7 Sep 2010, 14:59, 1 reply)
Bentley re-designed the whole aircon system and switched to a low odour paint at massive cost to keep one old man happy.
I wonder how much PR like that costs? sounds like a bargain if you ask me.
(, Wed 8 Sep 2010, 15:56, closed)

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