Corporate IdiocyComedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits
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Scaryduck LIKES EGG, Thu 23 Feb 2012, 12:13)
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I got a cheaper online quote than my renewal on my home insurance from the same company... then they sent me a letter saying they needed proof of value of an expensive camera I had - that they'd insured the year before without question. When I questioned it, they couldn't answer why they'd sent the letter in any case, since the company policy is to only ask for valuations for jewellery.
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Snappyuk gets BIGGER with free sample., Thu 23 Feb 2012, 16:25,
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They just make it up as they go along, I'm sure...I've got a specialist policy for all my guitar gear - I bought a new guitar and added it to the policy, the premium went up. Then I took 3 off as I'd sold them and the premium didn't go down. I emailed them to query this, and they said "We don't reduce the price when you take items off until your renewal is due. As a token of good faith however, if you want to add another guitar now we'll keep the premium at the same price."
Yeah, gee thanks
(, Mon 27 Feb 2012, 14:24, closed)
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