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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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Just sue them mate
I work in the litigation team of a debt recovery company. Banks are fuckers, but they generally cough up if a Judgment order looks likely. Their solicitor will usually contact you and attempt to bully you out of the costs that you pay out to raise the claim, but pointing out that you have given them ample opportunity to pay will generally get that covered, especially where the invoice value is sub £5,000 in value likely to cost the bank more in unrecoverable costs to defend than it is to just pay. (look at the bank charge claims that were brought prior to the test case for a shining example of this.)
(, Thu 23 Feb 2012, 16:32, 3 replies)
Agreed.
Threats of legal action are a waste of time.

Legal action isn't a waste of time.

They work on the (correct) assumption that 9/10 people who threaten to take legal action don't go through with it.

If your claim is good, stick it in.
(, Thu 23 Feb 2012, 16:40, closed)
Thanks for the advice.
They have just paid up. We tend to avoid legal action in these instances as we exist in a different jurisdiction and it always ends up being aright cock up the arse. What annoys me the most is that we were representing them and their interests....wankers.

Mind you at least they aren't an insurance company.
(, Thu 23 Feb 2012, 17:59, closed)
Agree
See www.guardian.co.uk/money/2007/jan/20/accounts.saving for an especially satisfying example of the result of a legal action.
(, Thu 23 Feb 2012, 17:29, closed)
Agreed
A small company I used to work for once served a certain Royal Bank from north of the border a winding-up order over non-payment of an invoice. It got all the way to the courtroom steps, but the bank finally realised they were set for a hiding and settled out of court.
(, Thu 23 Feb 2012, 18:52, closed)

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