
Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits
( , Thu 23 Feb 2012, 12:13)
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Santander, my particular fuckwitted chumps. Managed to lose my ISA account. Lose it, as in not existing, never had existed, and it was an ex-parrot. After about a month, "managed" to find it, and was offered a few quid comps for the hassle, phone calls, emails etc. How the fuck you can lose an entire a/c, in a digital age, is beyond me.
I think these fuckers are amongst the worst in customer satisfaction surveys.
( , Fri 24 Feb 2012, 11:47, 1 reply)

Surely it's easier to lose it in a digital age. 40 years ago the details of your account would be in a folder in a filing cabinet somewhere, now it's on a computer probably a couple of clicks away from deletion
( , Sat 25 Feb 2012, 15:25, closed)
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