On line banking is so convenient
Opened an on line account but the cards and cheque book failed to appear. Speak to call centre who inform me I need to pay £100.00 minimum in. I point out that I have transferred more than ten times that amount in. They'll look into it. Weeks pass. More money goes in but still no debit/cashpoint card. At the third time of phoning I am finally informed that I have to pay the minimum £100.00 at a branch. It worked.
(jvz, Sat 25 Feb 2012, 13:21, 6 replies)

Is this the Co-Op?
I've had an account with them for the past few months, and if I remember rightly the account welcome letter did specify money had to go in via a branch.
( Bats, Sat 25 Feb 2012, 13:31, closed)

A former building society based in Yorkshire

(jvz, Sat 25 Feb 2012, 13:40, closed)

So your story is 'I'm too thick to read simple terms and conditions'?

( BraynDedd Natasha Kaplinsky's labia majora, Sat 25 Feb 2012, 13:51, closed)

Surely the point is that on-line banking is a waste of time if you have to use a branch?

(IHateSprouts is baking a huge pie shaped like an enormous pie, Sat 25 Feb 2012, 18:47, closed)

God forbid you have to leave the house ONCE.

( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Sat 25 Feb 2012, 19:26, closed)

Lousy customer service. Move you money.

( BrokenCoccyx doesn't mind if you grope on, Sat 25 Feb 2012, 14:48, closed)