Couldn't you have saved quite a lot of trouble,
by just cancelling your membership in the proper way?

Regardless, sounds like Visa have been acting in a dodgy fashion, too, so I can see why you're unhappy.
( monster munch person, man, woman... camera... TV?, Thu 1 Mar 2012, 9:22, 1 reply)

Nah
Honestly, it would have cost me about £10 in phone charges and I'd have had to do it first thing in the morning (again, was abroad at the time). This way took me about 10-15 minutes on the phone when I was back in the UK, cost me about zero.

I have no sympathy for the companies that let you sign up with no hassle, get you on a repeating billing cycle, then make you jump through hoops to cancel. If you let me sign up online let me cancel online. Or at the very least, give a freephone and a geographic number so I can call for a sensible rate and keep it staffed constantly.
( Ungersven would support SpankyHanky's patreon, Thu 1 Mar 2012, 9:30, closed)

This,
I quite agree with. Premium rate (or non-geographic) phone numbers should be done away with. Postal address should be mandatory, too, as I much prefer to cancel things in writing (no chance to sell me another service, either).
( monster munch person, man, woman... camera... TV?, Thu 1 Mar 2012, 9:41, closed)

Isn't there a website
where you can enter a premium-rate number and it'll give you the local-rate equivalent for the same line?

EDIT: yes - www.saynoto0870.com/
( .Yeti. El amor en los tiempos del cólera, Thu 1 Mar 2012, 11:08, closed)