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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Where am I?
To fund my student lifestyle back in the day I needed a little bit of money for rent and bills, and a lot of money (proportionally) for decadent self indulgence. Sadly it strikes me that the opposite ratio is true these days.

Anyway, I took a job in a call centre. Thankfully it wasn't an outbound call centre, but one where my job was to help people who called up requesting public transport information - bus, train, ferry timetables etc.

It was a pretty cruisy job really. After a while you knew all the major routes and timings so barely had to look things up in the system. But one kind of customer really got on my tits.

Me- "Hello, Transinfo, how can I help?"

Cretin- "Uh yeah, when's the next bus?"

Me- "That depends. Where are you, and where do you want to go?"

Cretin- "At the bus stop. I wanna go to town."

Me- "I see. Buses on that route run all the time."

Cretin- "But I've been here ages."

Me- *clickety* "In fact, you've just missed one."

Cretin- "No I haven't. I'm here at the stop."

Me- "Did you look away from the road for a minute? Maybe at the sky or your watch or something? They're very quick these new buses."

Cretin- "Really? I don't have a watch. What's the time?"

Me- "It's (1 hour past whatever the time really was)."

Cretin- "Oh shit. I'm late."

Me- "Oh, that's a shame. Your bus will be there soon."

(, Thu 4 Sep 2008, 17:54, 2 replies)
I like this one!
(, Thu 4 Sep 2008, 19:08, closed)
I loved this! *click*
(, Thu 4 Sep 2008, 20:34, closed)

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