Customers from Hell
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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Well...........
I really am a technical sticky-tape salesman as it says on my profile.
I recently was called to a large car manufacturer (that I daredn't name) to account for the inexplicable lack of adhesion of their latest model's rear badges. I got to the meeting and had to endure a tirade about the utter crapness of our product, their superior knowledge of quality, the long history of their marque etc etc. THEN they started with the financial penalties which were currently running at about £10k per day!
With a flourish they produced a box of the offending badges and demande I inspect them.
With some trepidation, I opened the box and looked inside.
My heart sang a hymn of joy.
The tape was blazoned with a competitor's logo.
*smug mode - on*
"This isn't our tape".
"In fact it isn't even approved for this application by your own people".
I offered my company's help, if they were to use tape again, better to be advised by experts, eh?
The trials for their new models start soon.
Guess who's selling them tape on THIS one?
*smug mode STILL on*
( , Thu 4 Sep 2008, 18:05, 6 replies)
I really am a technical sticky-tape salesman as it says on my profile.
I recently was called to a large car manufacturer (that I daredn't name) to account for the inexplicable lack of adhesion of their latest model's rear badges. I got to the meeting and had to endure a tirade about the utter crapness of our product, their superior knowledge of quality, the long history of their marque etc etc. THEN they started with the financial penalties which were currently running at about £10k per day!
With a flourish they produced a box of the offending badges and demande I inspect them.
With some trepidation, I opened the box and looked inside.
My heart sang a hymn of joy.
The tape was blazoned with a competitor's logo.
*smug mode - on*
"This isn't our tape".
"In fact it isn't even approved for this application by your own people".
I offered my company's help, if they were to use tape again, better to be advised by experts, eh?
The trials for their new models start soon.
Guess who's selling them tape on THIS one?
*smug mode STILL on*
( , Thu 4 Sep 2008, 18:05, 6 replies)
technical sticky-tape tape?
surely thats something straight out of wallace and gromit
technical sticky-tape tape? :(
( , Thu 4 Sep 2008, 19:17, closed)
surely thats something straight out of wallace and gromit
technical sticky-tape tape? :(
( , Thu 4 Sep 2008, 19:17, closed)
Passport.
Does not having "technical sticky tape salesman" on your passport cause confusion ever @ Johnny Foreigner customs?
( , Thu 4 Sep 2008, 19:24, closed)
Does not having "technical sticky tape salesman" on your passport cause confusion ever @ Johnny Foreigner customs?
( , Thu 4 Sep 2008, 19:24, closed)
Clicked for two reasons
1) It's a good story
2) You reminded me of kryten
( , Thu 4 Sep 2008, 19:39, closed)
1) It's a good story
2) You reminded me of kryten
( , Thu 4 Sep 2008, 19:39, closed)
I’ll have you know…
That company make some damn fine cars…*winks*
‘Mondeos in emperors clothing’ indeed…
When you told me that story, you also mentioned that during their rant, you were shown a row of the cars and you pointed out that all the badges had been put on wonky anyway?
More red faces all round. Brilliant.
Clickety woo.
( , Fri 5 Sep 2008, 8:46, closed)
That company make some damn fine cars…*winks*
‘Mondeos in emperors clothing’ indeed…
When you told me that story, you also mentioned that during their rant, you were shown a row of the cars and you pointed out that all the badges had been put on wonky anyway?
More red faces all round. Brilliant.
Clickety woo.
( , Fri 5 Sep 2008, 8:46, closed)
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