b3ta.com qotw
You are not logged in. Login or Signup
Home » Question of the Week » Customers from Hell » Post 236129 | Search
This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
Pages: Latest, 24, 23, 22, 21, 20, ... 1

« Go Back

ok,
so it's not like she was a savage customer who argued, but still, it's a good story.

I was working for a large department store chain who also deliver flowers. I took orders for flowers over the phone, with nice gift messages and such. I took a call from a nice lady who wanted to send some flowers to her friend. I asked her if she wanted a gift message, to which she replied "Yes please, can it say: 'Christine, sorry for dumping on you so much. Hope you have a nice holiday. Love Janet.'"

Trying to cover my laughter, I slowly managed to bleat out "ok....."

But no. The worst wasn't over. Over the phone came the nice lady's voice with the doom-ridden words: "Could you read that back to me please?"

Almost dieing of giggles, I managed to read back 'Christine, sorry for dumping on you so much. Hope you have a nice holiday. Love Janet.' To which nice lady replied "Yes, that sounds much better than the other way round. Good."

Holding back cries of "No it fucking doesn't!", I put the said message onto the nice lady's flowers, put the order through, and never looked back.

Still to this day I imagine Christine getting a lovely bunch of flowers delivered with a lovely card saying "sorry for dumping on you so much, have a nice holiday"
(, Fri 5 Sep 2008, 0:35, 7 replies)
I don't get this.
Is it because of the word 'dumping'?
(, Fri 5 Sep 2008, 0:42, closed)
"Yes, that sounds much better than the other way round. Good."
......But the message was still the same the second time round. Have I missed something?
(, Fri 5 Sep 2008, 8:57, closed)
I think that was the point
The customer was rather stupid and didn't realise the same message she said was read back to her.

Or something...
(, Fri 5 Sep 2008, 11:28, closed)
It could be down to the quote..
"sorry for dumping on you so much"

As in taking a dump on her?
(, Fri 5 Sep 2008, 11:31, closed)
erm......
Nope, still not getting it after reading x3.

AA - I think you got it right but its still a shit post (sez me!)
(, Fri 5 Sep 2008, 12:49, closed)
she meant it sounded better than "sorry for dumping so much on you"
which kind of makes sense, and sounds less like she'd been defecating on her friend in vast quantities.
(, Fri 5 Sep 2008, 16:53, closed)

« Go Back

Pages: Latest, 24, 23, 22, 21, 20, ... 1