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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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I know this is about taking it with a smile, but...
I'm normally a very placid person, I've worked in pubs for the last 8 odd years. However, sometimes things just boil over.
One night, we'd been heaving with drunk knobs, and it was kicking out time. All I could think of was sitting down and having that quiet after work pint and spliff, I'd had a shit day and needed it.
Now, I'm being polite, asking customers to drink up. One particular group of cocks have decided to start singing, so I go over and ask them again to drink up and leave. One of them turns around and says "OK mate", takes a small sip of their almost full pint and turns back to their mates to join in with the chorus.
I leave them be for a couple of minutes, only to return and find no more has been drunk from their glasses. I go over again, and exactly the same thing happens. I'm getting pissed off now. They're delaying my relaxation time.
Next time I go over, I politely point out that it's 20 past and time for them to go, and the bloke says "Yeah mate, don't get your knickers in a twist" (or something like that), takes a sip, turns around and starts singing again.
I see red, he's a little fucking 19 year old cunt trying to impress his mates. I whisk his pint away to shouts of "Oy! That's mine! I hadn't finished that!"
Quick point at the clock by me, "It's 11.30, this pint became mine 10 minutes ago. Now....FUCK OFF OUT OF MY PUB!"
"You can't talk to me like that!", says scrote-boy, genuinely shocked that I've sworn at him.
"I just fucking did. Now FUCK OFF YOU CUNT! I've had a shit day and you need to go!"
"Yeah, how shit's your day been", great idea to antagonise me now, well done fuckwit.
"I've worked a 13 hour shift and my mate hung himself this morning" (yes I know, it should have been hanged himself, but I was cross)
"Oh. Sorry" says knob boy and him and his mates leave without finishing the rest of their pints or making some sarky comment.

By the way, sorry Olly for using your death as backdrop for a not very funny story.
(, Fri 5 Sep 2008, 10:36, 2 replies)
You're right.
That's a shit day. Have a click.
(, Fri 5 Sep 2008, 17:42, closed)
*click*
What he said.
(, Thu 11 Sep 2008, 1:28, closed)

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