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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Ahh, memories
Then there was the woman who double exposed a slide film and insisted that we must have put her film in with someone else's. According to her, that other person's pictures had just dropped off their film and onto hers."

YES! In 12 years of working in labs, I had people who had mis-loaded their films and therefore all 36 frames of their film ended up being exposed in the same piece of silver halide real estate. I had people tell me, straight faced that "The pictures must have slid there in the chemicals"
Someone once asked me if we printed the neg the other way round (back-to-front), would we then be able to see the family member behind the tree (it was really hard not to say yes)
The people who claimed to be professionals, but were obviously fucking idiots with cameras.
The guy who brought in 30-odd rolls of film of his trip across the USA. He claimed none of the pics were his. Then followed a mad rush to make sure we hadn't swapped negs and customer bags. He informed us that the pics were of the locations he was at, just not the things he had photographed. Turns out he'd taken EVERY SINGLE SHOT with the camera up to his eye (rangefinder AF compact), and lens aimed neatly over his shoulder. Twit.

Other than those, in the labs we had a surprising number of people who dropped in films of porn and seemed unaware that we looked at every picture (which seems odd as we were doing this about 1 metre away from the serving desk). Some of these pictures were quite 'gooey'.

Erghh, yes. 99.99% of porn from customers was off-putting. There's a nice Australian colloquialism for the female genitals: gutted wombat. That's what some of these womens' pink bits looked like. Not to mention spotty, saggy arses and tits which looked like football socks part-filled with wet sand. And ugly, ugly cocks.

I used to stick labels on some of them congratulating the person, and saying it deserved an enlargement. That was always most fun when a newbie was serving, and the wife was collecting. Much mirth was had if there was a mix-up and we'd put the wrong shots in the envelope.

However, the guy who brought in the film of him and 5 girls (they took it in turns to take the pics) earned my undying respect.
(, Sun 7 Sep 2008, 15:31, Reply)

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