b3ta.com qotw
You are not logged in. Login or Signup
Home » Question of the Week » Customers from Hell » Post 240554 | Search
This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
Pages: Latest, 24, 23, 22, 21, 20, ... 1

« Go Back

Seasonal shoppers
Late night opening in my old workplace for christmas, and the fire alarm starts ringing in the [closed] shop next door. Ignore this, as it's quite common.

Temp comes out of the stockroom calling me, saying I should check out our stockroom, whilst I've got a queue at the till snaking to the other end of the store. I swap with the temp, and wander into the stockroom... to find a distinctly smokey smell and thin wisps of grey coming from underneath the fire door joining us to our neighbours.

Returning to the shop floor, I advice staff and customers that there appears to be a genuine fire next door, and would everyone mind leaving the building in a quick, quiet and safe manner.

Customer: Can I just pay for my stuff first?
Me: No, we're shutting the store right now, so you'll have to leave anything not yet purchased and make your way outside with the rest of the staff and customers
Customer: But I can't get back into town to buy these
Me: Well madam, I'm leaving now, as are the rest of my staff. You're welcome to wait in the building if you like, but our stockroom's currently filling with smoke and if the fire brigade don't arrive soon, it's not looking good for you is it? So, are you going to stand here at an unmanned till, or...?

I got a snide look and a loud harumph from the fat bint, and several grins from my staff :D
(, Wed 10 Sep 2008, 15:27, 1 reply)

I was hoping that you were gonna say that somebody had broken into the shop next to yours and that they had smashed through the joining wall into your stockroom and that they were now stealing the goods from your stockroom.
Fire ! Pah !
(, Wed 10 Sep 2008, 15:32, closed)

« Go Back

Pages: Latest, 24, 23, 22, 21, 20, ... 1