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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Racialists
Because we have lots and lots of Russians in our town, many of whom use our computers, I thought it a good idea to have a special display of books in Russian so they'd have something to read while they wait 45 minutes for the computers to log in. Plus it would boost our book issues which was always a good thing. So I put up a little stand with 30 or so Russian novels and all goes swimmingly, until one day...

"Why do you have fucking books in Russian? If those disgusting little immigrants want to read they should fucking well learn English".

Now this was shouted at me by some fat, wheezing sack of shit woman right at the end of the Friday and I had run out of patience long before that, so I left her with a colleague and marched off to cool down. I made a beeline for my bosses office and thrust the door open.

"Can we actually make complaints about customers on the grounds they are fucking racist shitbags?"

I got sent on diversity awareness training for that little outburst, "so I would know how to respond to the next racist customer".

Gotta love beuracracies.
(, Wed 10 Sep 2008, 21:13, 4 replies)

Of course, I bet it never crossed her mind (inbetween her usual thoughts of racist bigotry and thinking about pies), that foreign language books are quite useful to English people learning another tongue?
(, Wed 10 Sep 2008, 21:28, closed)
mmmm
pie
(, Wed 10 Sep 2008, 23:55, closed)
immigrants
learning English, can't have that!
(, Thu 11 Sep 2008, 9:19, closed)
God
I hate this world sometimes. People like her should be shot.
(, Thu 11 Sep 2008, 10:15, closed)

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