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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Phone Call
At work we used to run a line for a client where we would take calls for orders from the general public.

Unfortuantely due to what we sold mainly older people who had retired would ring up.

On one such occasion I picked up the phone and said the usual greeting to have an elderly lady reply with "Yes what do you want".

"You called me I believe...'

"NO I didn't you called me, what do you want..'

This went on for 2 minutes of me trying to explain the situation until I got fed up and finished off the conversation and hung up.

Phone rings again, I answer, same woman, however this time "Don't hang up on me when I call you". was her reply.

"AH HA" I shouted, "So you admit it you called me!".

She hung up, I turned into gloaty gloat boy for the rest of the day.

I hated those phone calls.
(, Thu 11 Sep 2008, 10:31, 1 reply)
a BT call back thingy that they'd forgot about.
(, Thu 11 Sep 2008, 11:24, closed)

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