Call centre gripe.....
Easiest job ever? Working in the DVLA call centre in Swansea.

All you have to do is be extremely rude to callers in a really thick Welsh accent, you don't even have to listen to their complaints.

Then when you get bored you just interrupt them and slam the phone down or redirect them to the complaints line where they will rack up their phone bill while you keep them on hold for 25 minutes until they get bored and ring off. This ensures that the call centre never gets any complaints. Simples.
(Barnetboy, Tue 14 Sep 2010, 13:30, 13 replies)

well done
you hero
( disasterprone "Pyjamas caused the Holocaust", Tue 14 Sep 2010, 14:18, closed)

In all my dealings with them I've remained impeccably calm and never lost my temper in spite of being constantly interrupted and literally told off because my tax disc was out of date. One particular harridan bellowed "Why is it out of date!!" like I'd been a naughty boy.
In total I spent over an hour on hold to their complaints line (go figure) but still never got through.
(Barnetboy, Tue 14 Sep 2010, 14:29, closed)

I think he thought it was a job you'd had
You know, cos that's what the question is ;D
( Geoff the Clownfish You know Myra, some people might think you're cute, Tue 14 Sep 2010, 15:37, closed)

If only they sent out reminders to renew your road tax..

( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Tue 14 Sep 2010, 16:07, closed)

But to which address did they send it?
If, indeed, it was delivered, or sent at all?
Or, perhaps, the DVLA lost the renewall?
I think there was a recent case where it was found that the DVLA are so bad at loosing mail that if you tell them you sent a renewall, but they lost it, they can't fine you an overdue fee.
(Me, I'm not... in any way intoxicated, Tue 14 Sep 2010, 17:39, closed)

Oh man, it's stuff like this that makes you wish that there was some easily-visible way of spotting when your tax disc was coming close to being out of date or you could renew quickly and easily online.

( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Tue 14 Sep 2010, 17:55, closed)

Eventually
After many calls they told me that because it was overdue I couldn't renew over the 'phone or online.

Ended up walking to the Post Office at the end of our street who told me I couldn't renew there either. I was begging to pay them but no-one wanted it.
(Barnetboy, Tue 14 Sep 2010, 18:01, closed)

See now, if you'd have renewed on time you could have saved yourself all this needless anger.

( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Tue 14 Sep 2010, 18:04, closed)

Yeah, it's easy to tell when the DVLA recieved it...
You just send it off and they never loose it...
The first thing most people know about the DVLA loosing their tax application is that they recieve something telling them they didn't pay.
They may have managed to get their communications to you, and may have recieved yours, but that doesn't mean they don't loose a significant ammount.
(Me, I'm not... in any way intoxicated, Tue 14 Sep 2010, 22:08, closed)

Why was it out of date?

(PsychoChomp, Tue 14 Sep 2010, 16:37, closed)

Why didn't you renew it if it was out of date?

( JessAction Give me all your expensive brandy and hubcaps., Tue 14 Sep 2010, 17:52, closed)

He was on the phone to the DVLA THAT LONG.

( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Tue 14 Sep 2010, 17:56, closed)

"redirect them to the complaints line where they will rack up their phone bill"
www.saynoto0870.com/search.php
( emvee cruor deo cruoris, Tue 14 Sep 2010, 19:51, closed)