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Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
( , Thu 24 Sep 2009, 12:45)
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This was the late 1980's, about 1987, the idea of office networks of PC's was still a way off. So the idea of scheduled, remote backups was science fiction. Our users each had a 'bernoulli' box (an early kind of removable hard disk) connected to their PC and it was very much their responsibility to backup their own work each day and store the resulting disks in a fire-proof filing cabinet.
This particular user hadn't done a backup in months and it was already something she'd been given a disciplinary warning about, hence the P45. In fairness to me, I didn't know this and just expected to have to replace the hard disk and restore a backup for her - call it an unintended side effect rather than out-and-out cuntyness.
( , Fri 25 Sep 2009, 15:42, 2 replies)
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It came across rather differently in the original post, hence my scathing reply. I'd just read through several posts displaying severe contempt for the notion of actually providing the service for which most IT people get paid, your apparent 'cuntyness' tipped me over the edge. I deal daily with the frustration of colleagues who seem to hate having to help their clients; I really don't understand why they stay in the profession, other than the decent salary. Looks like I tarred you with the same brush unfairly.
You're still a crafty tinker though :)
( , Fri 25 Sep 2009, 16:09, closed)
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From whom did I steal the 200 quid?
The salesman gave me the cash to replace a dead hard disk which was out of warranty.
Which was then swapped for a new one, free of charge, because the work machine would have been covered by our hardware support contract.
My company would have lost nothing.
The support company would have made marginally less profit that year - but they can go fuck themselves.
( , Thu 1 Oct 2009, 3:20, closed)
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