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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
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Could they not
have saved it in paint (it has a filename) and then tried to fix the problem themselves? Seeing as they use terminology such as the 'unix box' they don't seem like a total moron.

When they realised that they couldn't fix the problem themselves they opened up the paint file and instead of faffing around with selecting all and copying, just print screening into the email.

This makes perfect sense to me, given that the paint file has been saved and named and the print screen of said file has been copied inline within the email.
(, Tue 29 Sep 2009, 11:20, Reply)

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