We ordered new kitchen
Kitchen called "Solid Oak" but when it arrived clearly wasn't. I went back to the store and showed them my quotes that said solid oak only to be told that "Solid Oak" is just the name for the kitchen. I was asked "You wouldn't expect the white ivory kitchen to be actual ivory would you?" I told them that I would if it were called solid ivory, that solid oak was what we wanted and requested and to come and take the kitchen back as we didn't want it. I asked them how they could get away with it and was quite brazenly told that there was a disclaimer in the catalogue. After a couple of calls to Citizens Advice they buckled and offered to replace the side panels, doors, plinths etc with the solid oak at no extra cost. I asked if they would collect the old stuff and they replied that anything we don't unpack we can return for a refund. So I did. We ended up with a solid oak kitchen for half the price of a shitty laminate one.

TLDR: Solid Oak
( Peej, Mon 30 Mar 2015, 15:56, 15 replies)

So your story is you have a solid oak kitchen?

( Peej, Mon 30 Mar 2015, 15:56, closed)

ONE FOR THE ARCHIVE AB
Man buys kitchen
( MEATSNAKE Richard Hammond, Mon 30 Mar 2015, 15:58, closed)

U there with this classic
www.b3ta.com/questions/impulsebuys/post427675
( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Mon 30 Mar 2015, 16:23, closed)

not clickin that, might be from your embarrassing shit list, soz

( MEATSNAKE Richard Hammond, Mon 30 Mar 2015, 16:30, closed)

I hope you were snorting coke off a supermodels tits throughout this confrontation

(Bonzodog29 is an unemployed sponge of the worst kind, Mon 30 Mar 2015, 16:09, closed)

guyrim

(dozers, do fuck off ur a nob m8, Mon 30 Mar 2015, 16:13, closed)

Which was nice.

(SnowyTheWereRabbit the Leporid from Hell, Mon 30 Mar 2015, 16:27, closed)

Did your wife then give you 50p so you could buy yourself some sweets?

( emvee cruor deo cruoris, Mon 30 Mar 2015, 16:34, closed)

No actually it was a quid.

( Peej, Mon 30 Mar 2015, 21:01, closed)

At least they didn't try the hoary old legal wheeze
of claiming that for the price you paid for it, you should have known it was a shitty laminate kitchen and not a solid oak one.
( .Yeti. El amor en los tiempos del cólera, Mon 30 Mar 2015, 16:36, closed)

They touched on that. I mentioned that I had three quotes all that said Solid Oak as I had repeatedly asked for.
I knew it was cheap but I'd never bought a kitchen before so didn't realise just how much more the real wood was.
( Peej, Mon 30 Mar 2015, 21:02, closed)

lol
I also knew a pikey once.
(Baggenfrock get fucked, Tue 31 Mar 2015, 12:50, closed)