Little Victories
I recently received a £2 voucher from a supermarket after complaining vociferously about the poor quality of their own-brand Rich Tea biscuits, which I spent on more tasty, tasty biscuits. Tell us about your trivial victories that have made life a tiny bit better.
( , Thu 10 Feb 2011, 12:07)
I recently received a £2 voucher from a supermarket after complaining vociferously about the poor quality of their own-brand Rich Tea biscuits, which I spent on more tasty, tasty biscuits. Tell us about your trivial victories that have made life a tiny bit better.
( , Thu 10 Feb 2011, 12:07)
« Go Back
This isn't just any old complaint this is a Marks and Spencers complaint.
Before Xmas we recived appauling service at one of the large M&S's in Cardiff culminating in abbout a hours wasted time and Mrs Odin suffering a diabetic crash-caused in part by sitting round wating for the staff for ages.
Suitiably pissed off I fired off a angry email to head office. (this was on a sat night). Monay came and went, no reply, Tuesday came and went still no reply. So I printed the gist of the email off and put in in a letter adressed to the manager of the store.
Wed am a email apologising not only for the crappy customer service but also that the peroson who deals with the complaints had been away for 2 days!!!
Politley I emailed them back saying, these thing happed and I had actually written a letter outlining my problems to the manager of the store.
Result was 20 quids worth of vouchers from head office and then a tenners worth of vouchers from the store.
Not just a victory but a M&S victory.
( , Fri 11 Feb 2011, 11:50, 3 replies)
Before Xmas we recived appauling service at one of the large M&S's in Cardiff culminating in abbout a hours wasted time and Mrs Odin suffering a diabetic crash-caused in part by sitting round wating for the staff for ages.
Suitiably pissed off I fired off a angry email to head office. (this was on a sat night). Monay came and went, no reply, Tuesday came and went still no reply. So I printed the gist of the email off and put in in a letter adressed to the manager of the store.
Wed am a email apologising not only for the crappy customer service but also that the peroson who deals with the complaints had been away for 2 days!!!
Politley I emailed them back saying, these thing happed and I had actually written a letter outlining my problems to the manager of the store.
Result was 20 quids worth of vouchers from head office and then a tenners worth of vouchers from the store.
Not just a victory but a M&S victory.
( , Fri 11 Feb 2011, 11:50, 3 replies)
Appauling? On a Monay?
I won't bother pointing out the other errors, but I really liked the pun - "Suitiably" - love your work. M&S sell suits!
( , Fri 11 Feb 2011, 12:31, closed)
I won't bother pointing out the other errors, but I really liked the pun - "Suitiably" - love your work. M&S sell suits!
( , Fri 11 Feb 2011, 12:31, closed)
Drawing attention to other people's poor spelling.
The ultimate Little Victory.
( , Fri 11 Feb 2011, 12:42, closed)
The ultimate Little Victory.
( , Fri 11 Feb 2011, 12:42, closed)
I wish this had happened for me :(
I had a pair of trousers that fell apart after one use (of sitting down in a chair for 6 hours). They told me it was accidental damage on my part and nothing at all to do with the shoddy quality of them. :( Went right through the levels up to head office and they just wouldn't do anything. Not shopping in there anymore.
( , Fri 11 Feb 2011, 13:19, closed)
I had a pair of trousers that fell apart after one use (of sitting down in a chair for 6 hours). They told me it was accidental damage on my part and nothing at all to do with the shoddy quality of them. :( Went right through the levels up to head office and they just wouldn't do anything. Not shopping in there anymore.
( , Fri 11 Feb 2011, 13:19, closed)
« Go Back