Same here, I'm doing this out of curiousity, really.
Edit: and because if I have to take support calls for much longer I'm going to end up bringing a shotgun to work with me.
( Kroney, Tue 4 Nov 2014, 10:48, 1 reply, 10 years ago)

I choose which support calls I take
i.e. no muppets
( sporters I’m sincerely gratitude to you, Tue 4 Nov 2014, 11:02, Reply)

I thought about doing ITIL when I first started doing this.
Once I realised that calling the person who asks you "what's a web browser?" a fucking useless cunt is frowned upon, I decided it probably wasn't for me.
( Kroney, Tue 4 Nov 2014, 11:05, Reply)

I did ITIL
Its fucking shit. HTH
( Peej, Tue 4 Nov 2014, 11:13, Reply)

ITIL?
Are you fucking insane?! I once had a 3 day course on it. If it had been 4, I would have been the only person leaving the room alive
( sporters I’m sincerely gratitude to you, Tue 4 Nov 2014, 11:14, Reply)

Did you do the exams?
We had several people walk out and not return it was so dull.
( Peej, Tue 4 Nov 2014, 11:26, Reply)

Yeah, I passed the basic one or something

( sporters I’m sincerely gratitude to you, Tue 4 Nov 2014, 11:27, Reply)

I am not.
Peoples' propensity for stupidity and then offence when their stupidity is presented to them precludes any desire on my part to learn how some corporation feels is the best way to hold their hand.

In a wider view, this is why I'm experimenting with other potential avenues of employment.
( Kroney, Tue 4 Nov 2014, 11:32, Reply)

I kind of like where I'm at now
A bit of support, a bit of consultancy, a bit of coding, etc.
( sporters I’m sincerely gratitude to you, Tue 4 Nov 2014, 11:40, Reply)