bentalls
We're trying. It was delivered to Tourette's parents on the basis that they're in most of the time through the week, and we're not. It arrived but they were both really ill so we left it until the 23rd.

Wish we'd checked it earlier tbh. And we only rang them tonight after finding out the return had to be via them and not Amazon (who we ordered it through). The reason we waited this long was because we've both been on leave and thought we would have to print a returns label - and we don't have a printer here, so were waiting to go back to work.

Turns out we don't need a label, and they've been exceptionally arsey about "why the hell it's taken us to now to get round to arranging a return" (quote). They've condescended to take it back, but only if we arrange and pay for the courier.
( Davros' Granddad a voice of calm reason in a world of spastics., Tue 6 Jan 2009, 19:26, Reply)