I know the feeling....
I was working during the royal mail strikes (no particlar political reasons, just that I was only doing it as a saturday job at college and would lose more from the day of lost pay than I would gain from the pay rise... (which was incidentally the same percentage as the money the union were taking. just saying)). Was on the parcel collection desk (no delivieries due to lack of staff), and we got a ton of people coming in to complain, to which the standard response was "we know, we're here, come back tomorrow and complain at the regulars who aren't". Wouldn't have had the balls to do it, but the other person working there was one of the somewhat higher ups in (IIRC) HR, so made sure he started it.
( Tedium Alduce me to interlow myself., Wed 10 Jun 2009, 11:58, Reply)