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(, Sun 1 Apr 2001, 1:00)
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www.b3ta.com/questions/callcentres/post515914
(, Tue 8 Sep 2009, 13:42, 4 replies, latest was 16 years ago)
because it is the technique that requires the least amount of effort.
(, Tue 8 Sep 2009, 13:45, Reply)
I used to be nice to them. I take 400 calls on a good day and quickly lose patience with any time wasters, customers or otherwise.
(, Tue 8 Sep 2009, 14:11, Reply)
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