Exactly
The guy I just yelled at claimed not to be aware that the property was being rented out, but I pointed out that they always manage to send my bills to the correct address. Apparently this new front door has been on since January but I was never informed, but I'm the one who's got to pay for the fucking thing. The dithering idiot at the end of the phone didn't know what to do and just kept saying "we gave the keys to the occupants, as is normal practice", but didn't have an answer when I asked him what I should do when my tenants move out on Saturday and I can't get into the property. God I'm angry.
( Kitty v1.0 desperately naive, Mon 17 May 2010, 14:02, Reply)