Off TopicAre you a QOTWer? Do you want to start a thread that isn't a direct answer to the current QOTW? Then this place, gentle poster, is your friend.
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rob, Sun 1 Apr 2001, 1:00)
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adapt my letter to the CEO of virgini got a personal email, the problem fixed that weekend, the person who had lied to me on the phone got disciplined, i got a couple of hundred quid out of them, and apparently my letter got shown to staff at training sessions.
didn't stop them doing it again 6 months later, mind.
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rachelswipe with a fork, Tue 12 Oct 2010, 12:39,
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