Pet Peeves
What makes you angry? Get it off your chest so we can laugh at your impotent rage.
( , Thu 1 May 2008, 23:12)
What makes you angry? Get it off your chest so we can laugh at your impotent rage.
( , Thu 1 May 2008, 23:12)
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McDonalds
Oh, and whatever happened to the "6 steps" method of serving someone?
(It was 16yrs ago, so it may not be correct)
1. Greet the customer cordially.
2. Take order.
3. Upsell (is that a large fries?)
4.Suggestive sell (would you like an apple pie with that?
5. Assemble the order in the correct sequence.
cold drinks, hot drinks, burgers/sandwiches/, nuggets, donuts (sic), pies and finally fries because they go cold quickest. If being taken out, put in the paper bags and fold the top of the bag over twice, with the label facing the customer.
6. Then take the payment. Say "Thanks, enjoy your meal, bye" (not have a nice day).
Went in McD's last week, fries were getting cold before the burger was ready, bag was scrunched at the top and dumped in front of me.
( , Wed 7 May 2008, 19:10, 1 reply)
Oh, and whatever happened to the "6 steps" method of serving someone?
(It was 16yrs ago, so it may not be correct)
1. Greet the customer cordially.
2. Take order.
3. Upsell (is that a large fries?)
4.Suggestive sell (would you like an apple pie with that?
5. Assemble the order in the correct sequence.
cold drinks, hot drinks, burgers/sandwiches/, nuggets, donuts (sic), pies and finally fries because they go cold quickest. If being taken out, put in the paper bags and fold the top of the bag over twice, with the label facing the customer.
6. Then take the payment. Say "Thanks, enjoy your meal, bye" (not have a nice day).
Went in McD's last week, fries were getting cold before the burger was ready, bag was scrunched at the top and dumped in front of me.
( , Wed 7 May 2008, 19:10, 1 reply)
« Go Back