Similar but different
Had a similar story when I lived on the Holloway Road. The Council Tax department suddenly went after our blood for little reason. Would they change their records? Would they bollocks.

Because the records showed we were in Flat 2. If I heard that once, I heard it a million times.

But we live in Flat 1.

No, our records say you're in Flat 2. You're now 28 months behind. We'll sue you.

Please do - it isn't legal if you're charging us for a flat we don't live in. And we moved in 6 months ago...

No, our records say you're in Flat 2. You now have to pay thousands of pounds, instantly. Today, please. Do you have a credit card number?

Sue me, that's not our bill. We live in Flat 1, and always have.

No, our records clearly show you're in the flat on the left as you walk in, Flat 2.

We ARE in the left hand flat, but that is Flat 1, and we've been there 6 months.

... Statements, red letters, bailiffs notices ... more phone calls (I once calculated I spent over 12 hours on hold to them during this time)

Eventually they conceded and allowed us to pay our £800 bill in 8 instalments (the problem we had was they were trying desperately to charge us for 2 years when WE HADNT LIVED THERE "because our records show you on the address". Yeah, but our tenancy agreement didn't mean shit to them). I don't know how their idea of the building was so different to how it was either. First flat on the left is Flat 2? That seems somewhat counter-intuitive anyway, not that I mentioned that.

Bastards. I moved out, still owing some of it eventually. Too much stress for a shitty flat.
(jajwhite, Tue 22 Jun 2010, 13:09, 1 reply)

Yep
I know the story. When I moved, I phoned and told them of my new address and the date that I would be moving.

Made no difference.

I got a bill, nearly a year later, for the place I'd moved out of. I wrote to them and told them again when I had moved. They said that they sent a final bill (long after the date that I moved, and wrong - they were about 2 months out), and as I didn't pay it within 6 days they instigated a court hearing - which I didn't turn up at (because they sent it to my old address - trust me, I'd have gone to that hearing if I'd known about it).

I sent nine letters, and copied my MP in (fat lot of good that did) on each one. In the meantime, I was constantly on at them for not sending me a bill for my current place (phoning them about once a month).

In the end, they sent me a bill for £0.00 - which I paid, by ignoring it, and writing to them AGAIN to tell them the date that I moved, and asking when I would be getting a bill?

Bastards issued a court summons - which I was prepared to go to, but the misses was getting ill over it, so I phoned again to be told that the only way to stop it was to pay 2000 quid in one hit.

Luckily, I'd paid what I thought my monthly payments would be to myself, so I had the dosh to pay it (I was slightly out as it was much more expensive than where I lived before).

...but it shows you that even if you are willing to pay it, the cupid stunts simply cannot get it right.
(dchurch bah, Tue 22 Jun 2010, 13:45, closed)