I get good speeds and always did
They upgraded me to the 20Mb account which was nice of them I guess but the problem remains that the network keeps going down and it's well-nigh impossible to get a straight answer from them when it does. In two years of being with Telewest I had one loss of service and that was for 20 minutes.
( Lord Gnome, Tue 26 Aug 2008, 15:00, archived)