no-one wants to be 'that customer' but if they've fucked your floor they should fix it
it probably happens all day long. Can't they just replace the damaged bit?
( Queef Smegwin U r a 🔔🔚, Fri 10 Sep 2021, 13:41, archived)

It's click flooring
so... yes they could but they'd need to get the same type of flooring (good luck, it was on special in B&Q back in 2013 as end-of-line) and take it all up to replace the damaged piece.
( garold you're on mute I SAID YOU'RE ON MUTE, Fri 10 Sep 2021, 13:45, archived)