"Clients", seriously?
Fucking hell.
( Mr. Tea 'ulmmm'/'mmneurgh', Mon 10 Jul 2023, 13:59, archived)

Just getting everyone into a mindset of payment at point of delivery
Also "patients" implies they are sick, which doesn't sit right with the wellness coach reception will try diverting you to
( Turtle Power & Knuckles, Mon 10 Jul 2023, 14:02, archived)