Premier Travel Inn
Had a night out in Glasgow (dangerous) with a bunch of mates and spouses involving an overnight stay.

Stayed at the Travel Inn at Charing Cross (I think). Anyway, the hotel was fine, but the Sunday morning breakfast (which you paid extra for) was a complete balls up.

It was a hot buffet, which sounds like a fine idea in theory, however the reality was quite different.

When the sausages finally arrived, everything else had ran out, and by now there was 20 people stood around the hot plate waiting for bacon and eggs to appear. A full scale riot was not far away. Each tray coming through from the kitchen was pounced upon like people hadn't eaten in days.

Anyway, we complained about the piss poor service - although we did in the end get fed - although it took well over an hour. As an apology, the hotel didn't charge us for breakfast. Result.

The story doesn't end there though. Back in my room was one of those 'suggestions and complaints' cards, which I promptly filled in and handed in at reception as I checked out.

2 weeks later, a grovelling apology and £40 in vouchers (redeemable at 100s of different hotels, shops and restaurants) fell through my letter box. Result #2.

All my mates had been quite happy accepting the free breakfast, and hadn't thought to make a formal complaint. They were sick as parrots. Result #3.
(Reverend Fister "a disciplined fuckwit", Fri 9 Nov 2007, 16:15, 1 reply)

Charing Cross Travel Inn
Hmm. I also had the 'pleasure' of staying there a few months back.

It was shit. No problems with the breakfast, but a catalogue of disasters in all other respects (including someone putting a room window out and the glass nearly hitting our party as it smashed to the ground - 24 hours later it still hadn't been cleared up).

Tossers.
( Davros' Granddad a voice of calm reason in a world of spastics., Fri 9 Nov 2007, 16:45, closed)