Annoying words and phrasesMarketing bollocks, buzzword bingo, or your mum saying "fudge" when she really wants to swear like a trooper. Let's ride the hockey stick curve of this top hat product, solutioneers.
Thanks to simbosan for the idea
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Scaryduck LIKES EGG, Thu 8 Apr 2010, 13:13)
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Call centresseem to want people who can follow instructions to the letter repeatedly. Which they describe as "thinking outside the box."
(, Sat 10 Apr 2010, 1:25, 1 reply)
UnlikelyHowever, a call centre is a term that can be applied to any office in which the focus of business is carried out via the phone.
Working in outbound publishing sales, what I look for is a person that can follow behavioural guidelines, uphold certain professional standards, speak articulately and think creatively, and for themselves, within the parameters given to them.
In very basic call centres (the ones with diallers or auto-answer)there is no requirement for independent thought. It is a case of follow the script; do not deviate.
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disasterprone "Pyjamas caused the Holocaust", Mon 12 Apr 2010, 11:17,
closed)
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