Whenever I call that call centre, the people are lovely.
I would love to be a Murdoch hater but SKY is just an ace, albeit an expensive, product.
(bazmorningstar efil4nat3b, Thu 3 Sep 2009, 12:48, 2 replies)

Everybody I worked with there was lovely
As far as I remember (and this was quite a while ago) there were two big call centres, and both were in Scotland. Apparently the Scottish accent is the nicest one to hear over the phone.

Personally I think it's an Irish one, which is probably why there are now wheens of call centres in Ireland.

I feel really bad when I get an Indian accent on the phone because I *genuinely* can't understand them, but I feel all squirmy and uncomfortable saying so, because it makes me sound like a right racist BNP whore.
( b3th Not shit. Not mod., Thu 3 Sep 2009, 12:57, closed)

There seem to be two groups of people who have worked at that call centre - the first group seem to have liked their time there and loved all the people that they worked with, the other group seem to have loathed every second.
Most people I know who worked there fall under the second group, you seem to have been a bit luckier.


To the best of my knowledge there are three big Sky call centres in Scotland - Dunfermline, Livingstone and one near Falkirk (I think).
(Pope Jamiroquai III, Thu 3 Sep 2009, 16:27, closed)

No, I hated the job
but they put you in groups of six to train, and you pretty much stay with your little group for the whole time you are there. My group was lovely. All women, mostly the same age as me (early 20s at the time) and we had some good breaks & lunches together.

To be fair, once I had finished my training, I lasted about three weeks before I was 'let go' - (I was an agancy worker and they didn't have to actually sack me) - I think it was more to do with the fact that I didn't get through 50 calls an hour, though.

And I can't hold a conversation whilst typing something completely different at the same time...
( b3th Not shit. Not mod., Thu 3 Sep 2009, 17:55, closed)

You got further than me then...
...I never even managed to start working for them.

Got through the interview stage just fine but a start date was not forthcoming, so I ended up giving up and getting a different job (which, in retrospect, is probably worse but I enjoy more).

Finally, about 6 months after the interview, they rang me and offered me a start date.
Except, I didn't answer so they left a voicemail. So I put in precisely the same amount of effort as they had when I'd been ringing them and deleted the voicemail.
(Pope Jamiroquai III, Thu 3 Sep 2009, 21:41, closed)

Only had to deal with them once
To cancel my "free for 4 months" subscription.
Spent about 1 minute cancelling, then another 10 chatting about hobbies, etc.
Really nice guy - obviously not on a calls/hour salary!
(Kliper Filllets Getting noticed by twats on the internet since, Fri 4 Sep 2009, 12:16, closed)