I have to admit that I have little to complain about
Most companies I deal with do not seem to generate much ire when I speak to them. In fact I would go on to say that most of them are really rather good. I even have a guilty pleasure call centre.

The DVLA.

Based as they are in Swansea, 99.999999999999% of the employees there have a splendid, broad and flowing accent that has me half expecting to hear them break into "Men of Harlic" at any moment. Some of the ladies sound rather alluring in what is probably a specialist fetish of one as well. It is worth noting that the DVLA are no more effective than any other government department- any action requires pages of forms and takes an age but I am so happy after talking to any of them, I don't seem to care. If any B3tan is employed locating government call centres, they may want to take this on board.

An honorable mention must also go to the usually evil Barclays. Barclays, true to form, have long fired their English call centre staff and relocated to India. They have deviated from the norm in that their staff make no pretense of being anywhere other than India and will give their real name as opposed to some hilariously fake Western deriviative. They also have perfect diction, good annunciation and know their shit. There is something deeply impressive about being given some quite in depth information about getting the online banking system up and alive on Firefox- in the early days it was a bit reluctant- from thousands of miles away.

Length? Well I reckon some of the ladies of Swansea could see me through in no time at all.
(Leonard Hatred briefly did some work on, Fri 4 Sep 2009, 13:21, 8 replies)

i have to disagree
about the Barclays thing.....i had to call the vampires up just yesterday and got through to Apufreshyiklempasgaetr, or some such shit, then he just bimbled on and i couldn't understand a word he was saying. OVER AND OVER i had to repeat myself with a seemingly simple enquiry, i ended up hanging up on him as he gibbered about, well, fuck knows what...
(Cancer Joy was short lived, Fri 4 Sep 2009, 13:36, closed)

I love the DVLA!!
I was getting loads of missed calls off them at one point (although I didn't know it was them). When I called back, a lovely Welsh lady answered. I explained that I don't drive and I can't understand why they were calling. She didn't either, but was quite happy to have a natter. I was quite happy to let her, although I had to stifle my joy at hearing her wonderful voice. Seriously. I'm not being sarky, I love the Welsh accent....I may go give them a call now.
(Beacon, Fri 4 Sep 2009, 13:37, closed)

"men of harlech"
:-) Language pedant
( rofl harris, Fri 4 Sep 2009, 13:42, closed)

Also
"enunciation"
(Vice Admiral Sir Charles Cockbrush KCB MBE DSO, who is finding it increasingly difficult to log into b3ta.com wants to duck your aunt and kick your puppy, Fri 4 Sep 2009, 13:52, closed)

It's the Irish call centre that make me go a bit wobbly
I used the same travel insurance company for years because they were based in Ireland (and they were cheap).
( Colonel Dracula Two manky hookers and a racist dwarf, Fri 4 Sep 2009, 14:26, closed)

I too
love the DVLA. If anyone needs to contact them, I'll take the call! There's something about the Welsh accent
(ThePony, Fri 4 Sep 2009, 17:54, closed)

You must've been very....
...very drunk when in Swansea. Or never there.

The mere thought of those drawling wimmin... eww.

Exception goes to H, my mate, who is luverly.
(EffinDoubt is breaking glass on, Fri 4 Sep 2009, 18:38, closed)

Compaq Call Centre
Dunno if it's still there, but it used to be somewhere in Scotland and staffed almost exclusively with women. I used to start most calls, with "Ooh, don't you have a lovely accent", and get just about anything I asked for.
(nobbyd is wanking furiously to industrial grade porn on, Mon 7 Sep 2009, 9:07, closed)