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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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Lazy companies
For work, I've been cold-calling lots of businesses in a certain county to ask them some questions on behalf of the Council (apologies if you're one of them). The other day I rang quite a big airline's UK number. I was given about 6 options. I selected the one for 'admin office' and was told that the entire admin department was closed due to the holiday. It's September now, lazy gits. I was then unceremonially cut off. I phoned again, selected another number, I think for Finance or something, and was taken to 1 person's voicemail. No wonder they never called me back.

Also has anyone else phoned the Royal Mail and met lovely Sarah, the Recorded Voice? It really is going too far to name the inanimate voice.
(, Fri 4 Sep 2009, 19:37, 1 reply)
inanimate voice....
really?
(, Sat 5 Sep 2009, 11:14, closed)

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