Call Centres
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.
( , Thu 3 Sep 2009, 12:20)
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My 3 days of Hell.
A job that can make somebody as stubborn as me quit after three days shows how cuntish this place truly was. I have worked in so many demeaning dead-end jobs for cash, but the idiots here were something else and frankly I would sooner bang Mick Hucknall than do that job again:
I lost my hearing for 24 hours for a start.
Our swine of a manager had such a fucking loudmouth that we had to turn the headsets up full-blast. You know that annoying screeching noise you hear when you call someone's house phone who is on dial-up?
Imagine that. VERY loud. From 8:45 to 6:00pm.
On my last day I was deaf in one ear.
Oh, that wasn't the worst of it.
The boss was such an utter cunt he made David Brent from the Office look like the King of Street cred. His name was Max, and made sure we aaaall knew that by erecting up a fucking poem on the wall about what his name means...Max apparnetly means "the epitone of strength and dignity" instead of "the epitone of being a fat useless, stinking wanker".
Friday, was "Chill-out day" a brain child of said fat useless, stinking wanker, where we could wear anything we pleased. Perhaps we were supposed to think this waste of a large space was a cool boss. That is, until "Chillout day" got cancelled when the office emo came in with pink belts, eyeliner, depressive t-shirts and nail polish.
Max was loudly heard berating "the little queer" in the staff room unaware that his voice was so loud.
Emo left shortly after Max caught him attempting to cut himself with the corner of a pencil sharpener at the desk. All this I witnessed in three days.
All of this and I had to put up with angry members of the public screaming at me to fuck off every few minutes. I couldn't even hold the phone away from my aching ears seeing as it was a headset I was strapped into.
I began to feel like we were all in little pods like in the Matrix, that was how oppressive and demeaning the headsets started to feel to me. The idea gradually started to sound less and less crazy to me, and I started to wonder if the headsets were slowly turning us all into robots.
When I honestly started getting ideas that I needed to be "unplugged" I started to fear for my sanity, ripped the head-set off and stormed out at exactly 5:55pm. Knowing there was no way in Hell I would be going back the next day, by the time I cracked, robbing them of 5 minutes of my time seemed like a good enough victory to me.
Don't do it. No matter how bad things get. NEVER work in a call centre.
( , Sat 5 Sep 2009, 15:24, 3 replies)
A job that can make somebody as stubborn as me quit after three days shows how cuntish this place truly was. I have worked in so many demeaning dead-end jobs for cash, but the idiots here were something else and frankly I would sooner bang Mick Hucknall than do that job again:
I lost my hearing for 24 hours for a start.
Our swine of a manager had such a fucking loudmouth that we had to turn the headsets up full-blast. You know that annoying screeching noise you hear when you call someone's house phone who is on dial-up?
Imagine that. VERY loud. From 8:45 to 6:00pm.
On my last day I was deaf in one ear.
Oh, that wasn't the worst of it.
The boss was such an utter cunt he made David Brent from the Office look like the King of Street cred. His name was Max, and made sure we aaaall knew that by erecting up a fucking poem on the wall about what his name means...Max apparnetly means "the epitone of strength and dignity" instead of "the epitone of being a fat useless, stinking wanker".
Friday, was "Chill-out day" a brain child of said fat useless, stinking wanker, where we could wear anything we pleased. Perhaps we were supposed to think this waste of a large space was a cool boss. That is, until "Chillout day" got cancelled when the office emo came in with pink belts, eyeliner, depressive t-shirts and nail polish.
Max was loudly heard berating "the little queer" in the staff room unaware that his voice was so loud.
Emo left shortly after Max caught him attempting to cut himself with the corner of a pencil sharpener at the desk. All this I witnessed in three days.
All of this and I had to put up with angry members of the public screaming at me to fuck off every few minutes. I couldn't even hold the phone away from my aching ears seeing as it was a headset I was strapped into.
I began to feel like we were all in little pods like in the Matrix, that was how oppressive and demeaning the headsets started to feel to me. The idea gradually started to sound less and less crazy to me, and I started to wonder if the headsets were slowly turning us all into robots.
When I honestly started getting ideas that I needed to be "unplugged" I started to fear for my sanity, ripped the head-set off and stormed out at exactly 5:55pm. Knowing there was no way in Hell I would be going back the next day, by the time I cracked, robbing them of 5 minutes of my time seemed like a good enough victory to me.
Don't do it. No matter how bad things get. NEVER work in a call centre.
( , Sat 5 Sep 2009, 15:24, 3 replies)
one of our male employees came in in makeup
obviously he was fired. Fucking idiot. In what way is makeup on a man professional?
( , Sat 5 Sep 2009, 21:26, closed)
obviously he was fired. Fucking idiot. In what way is makeup on a man professional?
( , Sat 5 Sep 2009, 21:26, closed)
"Max":
Did he get his name from a hairdryer?
Disasterprone, since when does what you wear affect your ability to make/receive telephone calls? If it's specified only as permissible for employees to wear what they want on a given day; then they really don't have good grounds for abusing a perceived breach of said vague instruction, as an excuse for ignorance, homophobia, and bullying.
( , Sun 6 Sep 2009, 2:40, closed)
Did he get his name from a hairdryer?
Disasterprone, since when does what you wear affect your ability to make/receive telephone calls? If it's specified only as permissible for employees to wear what they want on a given day; then they really don't have good grounds for abusing a perceived breach of said vague instruction, as an excuse for ignorance, homophobia, and bullying.
( , Sun 6 Sep 2009, 2:40, closed)
In dp's defence...
...he didn't say the guy came in wearing make-up on a 'casual' day, nor did he say it was at a call centre - the person in question could've been working in a customer-facing role, in which case there will be a specific set of guidelines that need to be met and meeting them will be a part of that person's terms of employment.
That said, if the guy in question was fired for wearing make-up on a 'casual' day at a call centre, then that is atrocious and I hope he sued for wrongful dismissal.
( , Mon 7 Sep 2009, 2:07, closed)
...he didn't say the guy came in wearing make-up on a 'casual' day, nor did he say it was at a call centre - the person in question could've been working in a customer-facing role, in which case there will be a specific set of guidelines that need to be met and meeting them will be a part of that person's terms of employment.
That said, if the guy in question was fired for wearing make-up on a 'casual' day at a call centre, then that is atrocious and I hope he sued for wrongful dismissal.
( , Mon 7 Sep 2009, 2:07, closed)
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