Never worked in a call centre but I've been a receptionist...
you don't just fucktards on the phone, they come in the office too!
And some people just HONK. At least you can't smell cuntbuckets on the phone.
One guy used to come in monthly to pay a tenner off a debt, and the money he got out of his pocket smelled like it had been wrapped round a tampon and shoved up a dead whore.

We were told to answer calls within four rings, fair enough, but on a two line switchboard if you've got two callers on the line already SOMEONE else is going to go to the automated call system. That was frowned upon and stats were kept. The boss said "Auto calls were back over 5% this month"
Me "I can only answer / field two calls at once - Callers 3,4,5 who happen to ring up while those two lines are waiting to be directed are going to get diverted, sorry"
Boss "Right Miss Sal, I get it" (clearly he didn't)
Next month they bring the stats up again. Why, the stuttering fuck? I can STILL only take two cunting incoming calls at once.
( Sallyrsm, Sat 5 Sep 2009, 15:38, 1 reply)

Maybe they thought you would take the initiative and grow and extra couple of arms.

( OneSullenBrit *air sandwiches*, Sat 5 Sep 2009, 17:32, closed)