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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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Call centres, the bane of my (working) life
I have to call EDF in a few moments to arrange for the installation of a number of electric meters at a property we are refurbishing. Sounds simple doesn't it? I'll be lucky if I'm off the phone in half an hours time after going through the standard press 1 for this and 2 for that, and then when I do finally get through to someone I'll inevitably get transferred around a couple of times, before being told to 'take down this number and call it'

Anyway, can't wait.
(, Mon 7 Sep 2009, 11:31, 7 replies)
Another one that people always have trouble with
I've always found EDF to be very helpful and easy to get through to.
(, Mon 7 Sep 2009, 11:58, closed)
I haven't

(, Mon 7 Sep 2009, 12:12, closed)
Same here.
Still trying to get a mess sorted out. It's been a year now....
(, Mon 7 Sep 2009, 19:17, closed)
Only half a hour
I once spent an hour and a half trying to progress an application for a new substation, I still don't have my substation.
(, Mon 7 Sep 2009, 12:34, closed)
That sucks
Where are you going to store your submarines in the meantime?
(, Mon 7 Sep 2009, 12:39, closed)
If i told you...
...i'd have to kill you

[/cliche]
(, Tue 8 Sep 2009, 9:52, closed)
Are they...
Scouse?

I used to work for a call centre that dealt with EDL in sunny old 'pool...
(, Tue 8 Sep 2009, 22:05, closed)

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