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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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While I was typing the post below, the phone rang...
"Hi Mr Martin, it's [snnmph] (I didn't catch his name), did you get your grant yet?"
"What?"
"It's [snnmph], did you get your grant?"
"???"
"Your grant, the insulation grant?"
"My INSULATION grant? Insulation?"
"Yeah"
"Listen, I'm a private tenant, the landlord sorts all that out"
"Doesn't matter, even though you rent you can get the grant to get your flat insulated. Have you had insulation done at *recites my address, although confuses the flat number and the road number and assumes there are over 3000 flats in my building*"
"..."
"First, do you have a loft to insulate?"
"No"
"Oh, well you can't get the grant then, sorry"

O_o
(, Tue 8 Sep 2009, 17:18, Reply)

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