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This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
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Junk Mail
This works a treat, most of the time.

All started with HBOS - they incompetantly refused to drop me off their mailing list.

So I wrote to James Crosby, the then big cheese - abridged version here...


Dear mr crosby

Stop sending me junk. You have 28 days to comply. After that time any junk received will be charged at £25 per item

Love and kisses

Ogwen69

Write and post the letters, and make sure you log when you did so and keep a record, then start kicking off when they don't oblige. Takes a bit of time but hey, so far

HBOS £50
JCT600 £75
Santander £25
Sainsburys £25

Good luck b3tans:)
(, Sat 4 Sep 2010, 23:40, 4 replies)

On what legal grounds can you bill someone for posting you a letter, given that having a letterbox is an implied invitation for such? Simply declaring that they owe you money surely isn't the same as them actually, legally owing you money. And if it is, you owe me a squillion pounds.
(, Sun 5 Sep 2010, 2:38, closed)
probably on the same legal grounds
that banks were using to give huge admin charges for going overdrawn on your account etc
(, Sun 5 Sep 2010, 10:22, closed)
Yup thats it
Handling charge or admin charge.

I usually look at what they call it on their statements and call it the same.

Thing is under data protection legislation if you ask to be removed from a mailing list they have to, if they don't you can go down that route, which takes a lot of effort, or my route which takes less effort and makes cash:)
(, Sun 5 Sep 2010, 10:44, closed)
conspiracy to trespass
If you have asked them not to delivery items to you and they arrange items to be delivered to you.

I would imagine.

Also, if you issue an invoice which isn't formally disputed within a a set time (30 days or invoice credit period, whichever is greater iirc) then the invoice terms are taken to be agreed... this includes:

Late payment fees, you can charge 8% over the BoE base rate on all overdue monies - as long as your invoice states this is the course of action.

In the case of goods incorrectly delivered and awaiting collection, you could charge for disposal of the goods - for example by contracting somebody to store or sell them for you - get charged you a fee for this, which you can then pass on.

But can extend to silly things, like payment by Cheque Only, delivered by courier, on a saturday.

Probably.
(, Sun 5 Sep 2010, 15:45, closed)

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