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This is a question Complaining

I like writing letters of complaint to companies containing the words "premier league muppetry", if only to give the poor office workers a good laugh on an otherwise dull day. Have you ever complained? Did it work?

(, Thu 2 Sep 2010, 13:16)
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Back when "pay as you go" mobile phones had just been invented......
BT Cellnet ran an advert demonstrating the concept of PAYG featuring a (photoshopped) picture of a mobile phone with a coin slot in the ear piece. My mum wrote off to them and enquired about the procedure for the phone company rep to empty the phone of coins. She said she used to go out a lot as she was a carer and was never in at a fixed time, but she didn't want the phone getting too heavy when being filled up with coins for days on end as she wouldn't then be able to carry it comfortably. ould she be able to meet the guy in the street?

They wrote back and put her straight on the concept, and to prove it, they sent her a free phone and several top-ups. This was when they were retailing for several hundered pounds for even the basic models. She still has the same account, although like trigger, the handset and dialling code has changed several times!

Sometimes being naïve really pays off!
(, Sun 5 Sep 2010, 0:02, 4 replies)
Brilliant! They were right to invest in her loyalty. Quite shrewd, really.
(, Sun 5 Sep 2010, 11:09, closed)
I clearly remember that advert with the coin slot and my dad saying that he's going to get that model. I had to explain to him how it would not be possible for this concept to work.
(, Sun 5 Sep 2010, 19:12, closed)
Mums eh?
Haha, reminds me of my mum who tried to call me from the supermarket and couldn't get the phone to work. She asked the checkout girl what she was doing wrong. Checkout girl said "that's a TV remote you're 'dialling'"
(, Sun 5 Sep 2010, 21:16, closed)
It was one2one actually
how do I know? because I did the same

(, Thu 9 Sep 2010, 10:21, closed)

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