Customers from Hell
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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This ones still ongoing....
I work in IT, the sales side of things to be specific and have done for around 10 years I did have a few months working for a pissy accounts firm but that's another story). In this time I have picked up a reasonable bit of knowledge and will do the odd bit of work for mates and family members.
Recently my sister in law has started seeing a bloke that's a wannabe tekky with no idea on how to repair things. I have had to store a CD backup of most of my in laws PC systems at my home after I returned from a week away at the lake district to find he'd tried to cover for me while I was away and totally fucked up two of their system completely.
Anyway last weekend I was at a party for my mother in law when he calls me to one side to show me his new gadget, a Nokia N8100 (For the non gadget fans its a portable internet tablet). He was having problems with the tablet and asked me to help him sort out what I could on the settings and also install MSN messenger onto the system. A good hour later and I had configured the thing to his liking (or so I thought).
A short time later he returned and was ranting about how his messenger looked different and wasn't working properly. I pointed out to him that the phone didn't have the same messenger as his PC due to the fact that the O/S on the Nokia was a non windows platform (this actually took longer to explain than it did to install the bloody program in the first place). He wasn't too chuffed with this but (at the request of his other half) left me alone for the rest of the night.
Last night he rang me around 11 for some help on the thing. Turns out that he decided to delete the messenger application I had put on and find another one himself. While doing this he has also fucked up a few settings on the thing at the same time (God knows how he does this) and also forgot his Windows Live password details. I was in no mood to piss about with it over the telephone and told him that I would sort it later, so I will now have the pleasure of pissing around with this for a good couple of hours on Sunday.
I am also in the dark over why he has bought the sodding thing, as he doesn't work in an environment that needs such a device; he's a groundskeeper for a local golf course.
( , Fri 5 Sep 2008, 10:57, 2 replies)
I work in IT, the sales side of things to be specific and have done for around 10 years I did have a few months working for a pissy accounts firm but that's another story). In this time I have picked up a reasonable bit of knowledge and will do the odd bit of work for mates and family members.
Recently my sister in law has started seeing a bloke that's a wannabe tekky with no idea on how to repair things. I have had to store a CD backup of most of my in laws PC systems at my home after I returned from a week away at the lake district to find he'd tried to cover for me while I was away and totally fucked up two of their system completely.
Anyway last weekend I was at a party for my mother in law when he calls me to one side to show me his new gadget, a Nokia N8100 (For the non gadget fans its a portable internet tablet). He was having problems with the tablet and asked me to help him sort out what I could on the settings and also install MSN messenger onto the system. A good hour later and I had configured the thing to his liking (or so I thought).
A short time later he returned and was ranting about how his messenger looked different and wasn't working properly. I pointed out to him that the phone didn't have the same messenger as his PC due to the fact that the O/S on the Nokia was a non windows platform (this actually took longer to explain than it did to install the bloody program in the first place). He wasn't too chuffed with this but (at the request of his other half) left me alone for the rest of the night.
Last night he rang me around 11 for some help on the thing. Turns out that he decided to delete the messenger application I had put on and find another one himself. While doing this he has also fucked up a few settings on the thing at the same time (God knows how he does this) and also forgot his Windows Live password details. I was in no mood to piss about with it over the telephone and told him that I would sort it later, so I will now have the pleasure of pissing around with this for a good couple of hours on Sunday.
I am also in the dark over why he has bought the sodding thing, as he doesn't work in an environment that needs such a device; he's a groundskeeper for a local golf course.
( , Fri 5 Sep 2008, 10:57, 2 replies)
The worst people
Are the ones with enough knowledge to cause damage, yet have no knowledge of what they are trying to achieve.
The local "guy who knows about computers" types are the sheer bain of my existence, as they always "repair" things by breaking them further.
( , Fri 5 Sep 2008, 13:46, closed)
Are the ones with enough knowledge to cause damage, yet have no knowledge of what they are trying to achieve.
The local "guy who knows about computers" types are the sheer bain of my existence, as they always "repair" things by breaking them further.
( , Fri 5 Sep 2008, 13:46, closed)
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