Customers from Hell
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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When I'm being a customer
I always try to be nice to the staff. Manners cost nothing, right? Usually, it also gets you better service.
Recently, while completing the "back to school" shopping campaign (launched in the first week of July with absolutely no enthusiasm whatsoever) I was in a certain clothes shop. Not just any clothes shop..... They didn't have the item I wanted in the right size, so I took another size to the till to have the stock checked.
I was out of luck, but the very helpful girl on the till offered to order it for me. She was cheerful, helpful and best of all, efficient. When I'd finished paying for the stuff I'd bought and ordered, I made my way towards the door. On the way, I spotted a well dressed chap with a name badge bearing the title "Assistant Manager". He was asking everyone who passed if they'd gotten everything they needed that day. I replied in the negative, but added that the girl on the till had been more than helpful and had ordered the rest in for me. I added that she had been a credit to their store and I was very pleased.
He looked down his nose at me and said,
"So your point is?"
I was slightly taken aback. Not one to be lost for words for too long, I shot back with,
"My point is, that she's obviously better suited to her job than you are to yours."
I stalked off in disgust, but was still annoyed at his attitude when I got home. One phone call to the shop manager, and he's heading for a smacked bottom. Or at least, a few sharp words. I also made sure that I praised the girl on the till so hopefully she got a pat on the back.
Why stand there asking a question when you clearly don't give a flying fcuk what the answer is?
( , Sun 7 Sep 2008, 14:55, 5 replies)
I always try to be nice to the staff. Manners cost nothing, right? Usually, it also gets you better service.
Recently, while completing the "back to school" shopping campaign (launched in the first week of July with absolutely no enthusiasm whatsoever) I was in a certain clothes shop. Not just any clothes shop..... They didn't have the item I wanted in the right size, so I took another size to the till to have the stock checked.
I was out of luck, but the very helpful girl on the till offered to order it for me. She was cheerful, helpful and best of all, efficient. When I'd finished paying for the stuff I'd bought and ordered, I made my way towards the door. On the way, I spotted a well dressed chap with a name badge bearing the title "Assistant Manager". He was asking everyone who passed if they'd gotten everything they needed that day. I replied in the negative, but added that the girl on the till had been more than helpful and had ordered the rest in for me. I added that she had been a credit to their store and I was very pleased.
He looked down his nose at me and said,
"So your point is?"
I was slightly taken aback. Not one to be lost for words for too long, I shot back with,
"My point is, that she's obviously better suited to her job than you are to yours."
I stalked off in disgust, but was still annoyed at his attitude when I got home. One phone call to the shop manager, and he's heading for a smacked bottom. Or at least, a few sharp words. I also made sure that I praised the girl on the till so hopefully she got a pat on the back.
Why stand there asking a question when you clearly don't give a flying fcuk what the answer is?
( , Sun 7 Sep 2008, 14:55, 5 replies)
...here in the US
...on entry to pretty much every store, you are greeted unenthusiastically by some poor chump loitering around the door, and the checkout staff like to confirm that "You found everything OK" on exiting. The correct response (I haven't been here very long, but am observing the natives) appears to be "UhHuh".
( , Sun 7 Sep 2008, 17:06, closed)
...on entry to pretty much every store, you are greeted unenthusiastically by some poor chump loitering around the door, and the checkout staff like to confirm that "You found everything OK" on exiting. The correct response (I haven't been here very long, but am observing the natives) appears to be "UhHuh".
( , Sun 7 Sep 2008, 17:06, closed)
I can see
where your daughter gets her quality snappy responses from - good on you!
( , Sun 7 Sep 2008, 18:47, closed)
where your daughter gets her quality snappy responses from - good on you!
( , Sun 7 Sep 2008, 18:47, closed)
^^Fifth Elephant
I wouldn't be able to restrain myself from pulling something out of the bag and saying, "No, I couldn't find this."
( , Wed 10 Sep 2008, 7:45, closed)
I wouldn't be able to restrain myself from pulling something out of the bag and saying, "No, I couldn't find this."
( , Wed 10 Sep 2008, 7:45, closed)
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